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Starting Wednesday, February 19th, all membership, donation, and event registration transactions will be processed through CharityEngine. Neon will no longer be the Association’s CRM of record.

If you have the Neon User Center bookmarked, please update it to: https://membership.railpassengers.org/usercenter.
Your Neon username and Account ID have already been transferred to CharityEngine. However, because your password was unique to Neon, you will need to reset it when logging in for the first time.

Below is a screenshot of the CharityEngine Constituent Portal for reference.

Over the coming weeks and months, we will continue to enhance the system. If you have any questions or need assistance, please please email Kimberly A. Notarianni

As with any upgrade, there may be minor hiccups. Your Association staff is here to help and if necessary, work with CharityEngine to gain the answers. We are excited by the full complement of options and benefits that will be available to our supporters through one system.

Thank you for your patience and cooperation.

Log into CharityEngine

"On behalf of Amtrak’s onboard service staff, I want to thank the Rail Passengers Association for honoring their hard work with this award. The past couple years have indeed been difficult for Amtrak onboard service staff – coping with furloughs and job insecurity, adapting to changing protocols and services, not to mention the unfortunate events such as a tragic derailment and a fatal shooting. Nevertheless, our dedicated members at Amtrak have handled these hurdles with the care, attention and diligence for which they’re known. We thank Rail Passengers for their acknowledgement of our members’ hard work and, as always, look forward to seeing you on the rails."

Arthur Maratea, TCU/IAM National President
December 21, 2021, on the Association awarding its 2021 Golden Spike Award to the Frontline Amtrak Employees.