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Please note: Member System Changeover
Since the beginning of 2024, your staff has been working behind the scenes to upgrade our CRM experience for you. If you have signed up for RailNation:Tucson or made a donation since mid-August you may have noticed a difference. The next phase involves integrating the membership journey in the new CRM experience. For a number of weeks, members will use different User Centers depending on your join date. Once the migration is complete all historical memberships will be a part of the new CRM experience.
Member accounts created before September 4, 2024
Please log into the Neon User Center if your membership was created on or before September 4, 2024. If you have an upcoming renewal date, you can still initiate that through Neon until the migration is completed.
Newest Member accounts created after September 5, 2024
If you joined as a Rail Passengers Association new member on or after September 5, 2024 please log into the CharityEngine User Center to create an Account. This is the same link that was emailed after you joined.
While your 2024 financial transactions have not migrated to CharityEngine, you can access CharityEngine to review your information. Use the link in the CharityEngine box above. Your Neon User Name and Account ID information is already in CharityEngine. Your password was unique to Neon so you will have to reset that when you first log into CharityEngine. The below screenshot shows the orientation of the CharityEngine User Center screen.
During this next phase of the migration, all 2024 transactions will be added to CharityEngine.
Over the coming weeks/months, we will continue to make enhancements as we work through this transition. If you have any questions, or need assistance, please email Jonsie Stone for assistance include Membership Question in the subject line. As with any upgrade, there may be hiccups. Your Association staff is here to help and if neccesary work with our new vendor to gain the answers. Overall this upgrade has been overdue and we are excited by the full compliment of options that will be available to our supporters through one system.
"It is an honor to be recognized by the Rail Passengers Association for my efforts to strengthen and expand America’s passenger rail. Golden spikes were once used by railroads to mark the completion of important rail projects, so I am truly grateful to receive the Golden Spike Award as a way to mark the end of a career that I’ve spent fighting to invest in our country’s rail system. As Chair of the Transportation and Infrastructure Committee, it has been my priority to bolster funding for Amtrak, increase and expand routes, look to the future by supporting high-speed projects, and improve safety, culminating in $66 billion in new funding in the Bipartisan infrastructure Law."
Representative Peter DeFazio (OR-04)
March 30, 2022, on receiving the Association's Golden Spike Award for his years of dedication and commitment to passenger rail.